Shipping policy

At Groundiva, we are committed to delivering your wellness products safely, quickly, and reliably. This shipping policy applies to all Groundiva products, including grounding bedsheets, pillowcases, mats, blankets, sleep accessories, and other wellness items.

Order Processing

Order Type	Processing Time
In-stock items	1–2 business days
Pre-orders	3–7 business days
Wholesale orders	5–10 business days

Orders placed after 2:00 PM (EST), on weekends, or public holidays will be processed on the next business day.

Shipping Rates (USA)

Shipping Method	Delivery Time	Cost
Standard Shipping	3–7 business days	Free over $99
Standard (under $99)	3–7 business days	$6.95
Expedited Shipping	2–3 business days	$14.95
Express Shipping	1–2 business days	Calculated at checkout

Free shipping thresholds are a common ecommerce practice; merchants define their own rates and display final charges at checkout.

International Shipping

Groundiva ships to selected international destinations.

Region	Estimated Delivery
Canada	5–10 business days
Europe	7–14 business days
Australia & New Zealand	8–15 business days
Asia	7–14 business days

Important: International customers are responsible for any customs duties, VAT, or import taxes charged by their country.

Order Tracking

Once your order ships, you'll receive:

A shipping confirmation email
A tracking number
Real-time tracking updates

If you do not receive tracking within 48 hours, please contact our support team.

Split Shipments

If your order contains multiple products, items may arrive in separate packages at no additional shipping cost. Each shipment will have its own tracking number.

Shipping Delays

While we aim to meet estimated delivery times, delays may occur due to:

Severe weather
Carrier disruptions
High holiday demand
Customs clearance (international)

We will notify you if your shipment experiences a significant delay. Similar shipping policies commonly note that delivery estimates may vary due to logistics, weather, or public holidays.

Incorrect Address

Please verify your shipping address before placing an order.

Groundiva is not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses. Address changes can only be made before dispatch