FAQ

Answers to common questions about grounding and Groundwire products. Don't see yours? Reach out through our contact page.
What is grounding?

Grounding, also known as Earthing, is simply connecting your body directly to the natural electrical energy field that exists on the earth’s surface. 

You can do this by walking barefoot outside or by using "barefoot substitutes" like the ones we teach you about on our site. These original GroundingWell products work by utilizing the ground port of home outlets or a simple ground rod kit to connect you to the Earth's energy. GroundingWell products have the conductive materials which enable them to transfer the Earth's energy into your body when you have skin contact with them.
What is the difference between grounding & earthing?

Earthing and Grounding both involve reconnecting to the Earth's subtle, natural energy, and these terms are often used interchangeably.

However, some individuals make a distinction between the two. They use "Earthing" to describe the act of directly connecting the body to the Earth's surface with direct skin contact, like walking barefoot on the ground. On the other hand, "Grounding" is often used in the context of connecting electrical devices to the Earth to prevent electrical shocks and hazards, which is a different application entirely. While this differentiation may be relevant to electricians or engineers, for most people, the terms can be used interchangeably when referring to connecting to the Earth's surface for health and wellness benefits.
What technology powers grounding products?

The technology behind GroundingWell products is very simple. First, all products are made with a conductive material. The GroundingWell sleep systems have silver threading throughout the product. These conductive materials transfer the energy of the Earth to you via a ground cord that plugs into the ground port of an electrical outlet or into the optional GroundingWell Ground Rod. The products are durable, safe, and come in a wide range of affordable prices! GroundingWell.com is here to help you find the GroundingWell system that best fits your lifestyle!
How do I know my outlet is grounded?

Most modern three-prong outlets are grounded, but wiring varies by home. A qualified electrician can confirm this for you, or test with an inexpensive outlet tester.
What if my home doesn't have a grounding outlet?

You can use our grounding rod. Stick it into the earth and run the 40-foot-long cord into your home, then plug it into your GroundingWell Product
What plug type should I select?

Canada and the United States:Select the "USA Plug" option. This option does not come with an adaptor. This is because ourgrounding wireis designed to plug directly into the bottom hole of your socket, which is the grounding socket, without the need for an adaptor.
What is your shipping and returns policy?

Shipping & Returns

  • Processing: 1–2 business days
  • Delivery: 2–5 business days across Bangladesh
  • Free shipping on wholesale orders
  • Returns: Accepted within 3 days for damaged, wrong, or defective items
  • Items must be unused and in original packaging
  • Refunds are processed within 5–10 business days after approval
Do you ship internationally?

Yes. Groundiva ships internationally to selected countries. Shipping rates and delivery times are calculated at checkout based on your destination.

For bulk or wholesale international orders, please contact our team for a custom shipping quote.
How do I contact support?

Reach us through our contact page, and we'll get back to you as soon as we can.